You have 30 days from the date of delivery to initiate a return.
To be eligible for a return or exchange, items must be in their original condition, with tags and packaging intact.
Create your return label: Visit this link to generate your return label. A fee of £2.99 will apply.
Pack items securely: Ensure your items are securely packed and include all original tags and packaging.
Attach the label: Place the generated return label on the outer package.
You can drop off your securely packed package at the nearest Royal Mail Post Office. Alternatively, you can schedule a collection through the Royal Mail website.
Upon receipt and inspection of your returned items, the £2.99 label fee will be deducted if applicable.
Refunds will be processed to the original payment method within 7-10 business days.