United Kingdom (All areas)
Delivery is FREE of charge for UK customers when spending more than £10. It is £1.99 otherwise. We use Royal Mail for all UK deliveries. Larger orders for 6 pairs or more may be sent via a courier. You can upgrade to an express/next day delivery service for £2.99, or spend over £50 and it is free!
Our standard delivery time is within 3 working days from the date you place your order. If you do not receive your order within this time frame please contact our customer service team on 0116 326 0609.
We love all our international customers, shipping to most countries in the world is very competitive. We will always use a tracked service to send our parcels out. If you would like more information about rates and couriers that we use, please feel free to call us on 0116 326 0609.
Refunds & Exchanges
For your convenience we offer free exchanges (postage paid both ways) for all UK orders and an optional prepaid returns label (chargeable at £3.50) if you wish to return your item for a refund. International customers will need to cover postage costs in full for any refund or exchange requests.
The House of Slippers web site is built entirely on a HTTPS connection meaning every page you load on our site is encrypted using the latest secure 256-bit encryption technology. This ensures any thing you view or any data you enter on our web site at any point is entirely secure. Rest assured, House of Slippers takes the privacy of our customers extremely seriously. Our payments page is once again fully encrypted giving you the peace of mind to transact with us in confidence.