Extended Returns Period:

Any items purchased from 1st November 2018 may be returned for a full refund or exchange until 14th January 2019. Please ensure you follow our standard returns procedure. 


Last Delivery Dates:

The last day we can guarantee a delivery date for UK orders is 24th December 2018 using Royal Mail Special Delivery Saturday Guaranteed™. Here are the cut off dates when selecting other services, please note our daily cut off time is 5pm:

2nd Class (Free) - Order by 18th December

Standard Delivery (Free) - Order by 20th December

Express 1-2 Working Days (£4) - Order by 21st December

Special Delivery (£10-12) - Order by 22nd December


Holiday Period Opening Hours:

Phone lines will be closed from Saturday 22nd December 2018 to Wednesday 2nd January 2019, however email support will be available throughout this time.